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Inspection visit

complaint

VALLEY SILVERTOWNLicense 1976104661 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Interview with Staff #1 (S1) at 3:15 p.m. today revealed beverages are always offered, and snacks are kept in the kitchen and provided upon request. The memory care unit also has a designated snack cart. Interview with Staff #2 (S2) at 1:30 p.m. today revealed snacks are available in the kitchen and memory care snack cart, and all snacks are provided upon request. Interview with kitchen staff, Staff #3 (S3) at 1:10 p.m. today revealed that residents often approach the kitchen for snacks without any issue. Interviews with seven (07) out of seven (07) residents today revealed no residents have been denied snack or beverages, though at least three (03) were unaware of how to get snacks. Based on observations and interviews, the facility offers snacks and beverages to residents. Therefore, the allegation is deemed UNSUBSTANTIATED at this time. Exit interview conducted. Copy of report provided. All brochures were removed due to confusion about the services offered. The administrator further noted that there is no nurse on site, and the facility does not offer skilled nursing or physical therapy directly. During the facility tour, LPA did not observe any brochures. Interviews with seven (07) out of seven (07) residents confirmed the brochures were formerly available and have since been removed. Interview with Staff #1 (S1) at 3:15 p.m. today confirmed the brochures offered skilled nursing, and the facility removed the brochures several weeks ago. Based on observations, record review, and interviews, the facility was advertising misleading statements. Therefore, the allegation is deemed SUBSTANTIATED at this time. A deficiency is issued on the corresponding LIC 9099-D page. Exit interview conducted. Appeal rights discussed. Copy of report provided.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87207Type B

    87207 False ClaimsNo licensee, officer or employee of a licensee shall make or disseminate any false or misleading statement regarding the facility or any of the services provided by the facility.This requirement was not met as evidenced by: Based on observations and interviews, the licensee did not comply with the section cited above by offering services on its brochure which it did not provide which posed a potential Health, Safety, or Personal Rights risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the June 26, 2025 inspection of VALLEY SILVERTOWN?

This was a complaint inspection of VALLEY SILVERTOWN on June 26, 2025. 1 citation were issued: 1 Type B.

Were any citations issued to VALLEY SILVERTOWN on June 26, 2025?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "87207 False ClaimsNo licensee, officer or employee of a licensee shall make or disseminate any false or misleading state..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.