complaint·December 2, 2025

(continued from LIC 9099-C) Regarding the allegation that Staff are not mitigating the spread of infectious outbreaks in the facility, it was alleged that there have been severe illnesses that resulted in hospitalization. LPA's record review today at 9:30 AM revealed that there was no record of any current or past client that has an infectious disease at the facility. LPA's interview with the staff revealed that there was no time that there was any resident admitted at the facility nor acquired any infectious disease while living at the facility. Regarding the allegation that Staff are mismanaging residents’ medications, it was alleged that staff often missed Resident1 #1 (R1)'s medications. LPA's record review revealed that R1 was given all of R1's prescribed medication but it was R1 who refused some of R1's medication as noted in R1's Medication Administration Record (MAR). LPA's interview with staff today at 12:04 PM revealed that it was R1 who picked and chose medication to take at any given time so the staff noted in on R1's MAR. Regarding the allegation that Staff did not seek timely medical attention for resident in care, it was alleged that R1 was discouraged from calling 911 at a time when R1 needed care. LPA's interview with the Administrator and staff between 10:30 AM to 1:00 PM, revealed that R1 had own phone and could have called 911 on R1's own and was not discouraged nor anyone at the facility to call 911. LPA's interview with five (5) residents during today's visit revealed that all five (5) of them stated that no one told or discouraged them from calling 911 when they needed to. Based on the information gathered during this and prior visit, these allegations are deemed unsubstantiated at this time. Exit interview conducted. Copy of this report issued.