complaint·March 23, 2026

On 03/23/2026, Licensing Program Analyst (LPA) Gina Saucedo conducted an unannounced subsequent complaint visit. On today's visit, LPA met with the staff and were granted access. LPA explained the reason for the visit was to follow up on the 02/09/2026 complaint investigation in which it was substantiated that unlicensed care was being provided to two (2) out two (2) residents at this address. LPA confirmed an application to operate a licensed facility was submitted to the Department on 09/15/25 under the name Aurora Raymer facility number 197610915. LPA conducted another physical plant tour and did not observe any new residents in the home other than the two (2) residents previously identified with all relevant documents reviewed by LPA. The Pre-Licensing is also being conducted today to complete licensing for this facility. POC is cleared based on today’s visit. Exit interview conducted and a copy of this report provided.