Incident investigation·April 4, 2022

On 04/04/2022 Licensing Program Analyst (LPA) Don Senaha conducted an unannounced Case Management visit at The Chateau-Long Beach. LPA met with and explained the purpose of the visit to Business Office Manager Kristine Hartwell. LPA Senaha received an incident report (LIC 624) via fax on 03/24/2022 from Wellness Director Olivia Alvarado. Oliva Alvarado stated on the incident report that there is reason to believe that resident (R1) stole money from resident (R2). The amount appeared to be more than $2,000 by making purchased through Uber Eats and Postmates. There was a police report made to the Long Beach Police Department – report #5881. Resident (R2) stated he wanted to press charges against resident (R1). During today’s visit LPA interviewed Business Office Manager Krristine Hartwell and resident (R2). Resident (R2) has come to an agreement with resident (R1) and is working with resident (R1) to get back his monies with his own arrangement. An exit interview was conducted with Krristine Hartwell and a hard copy was provided.