complaint·July 23, 2025

Allegation: Staff do not ensure that resident's dietary needs are met. It is being alleged that R1 is the last to be fed, is served leftovers, and sometimes is not served food. On 7/23/25 from 1pm-1:45 pm LPA conducted interviews with R2-R10 regarding the allegation above, 9 of 9 residents interviewed denied the allegation above. Per 9 of 9 residents interviewed, there are no concerns about the meals being provided. 9 of 9 residents report that they are provided with 3 meals are provided along with snacks in between. On 7/23/25 R1 refused to be interviewed. On 7/17/25 and 7/23/25 LPA conducted interviews with S1-S5 regarding the allegation above, 5 of 5 staff denied the allegation above. On 7/23/25 3 of 5 staff interviewed reported that the food served at the facility is made fresh daily, and report that the quantity of food made is enough to give residents a second serving upon request. On 7/23/25 at 11:30 am LPA conducted a tour of facility kitchen, LPA observed kitchen pantry, walk-in refrigerator and freezer to be stocked and dated. LPA also observed an emergency food and water supply to be available if needed. On 7/23/25 LPA observed Lunch service, LPA observed residents being seated promptly and observed meals being served within 5-10 minutes. LPA observed R1 to have lunch. On 7/23/25 LPA conducted a review of R1's assessment form dated: 3/21/25, and Physicians report dated:3/27/25, per reports R1 is able to self feed nor requires a tray service. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation(s) is unsubstantiated.