complaint·September 17, 2025

The investigation revealed the following: Allegation: Staff unlawfully evicted a resident On 08/01/2025 between 10:18AM – 12:15PM LPA Watson conducted interviews with Staff #1 – Staff #3 (S1-S3). Of those interviewed 3 out of 3 staff denied the above allegation. On 09/17/25 between 3:14PM – 4:00PM the department conducted interviews with Residents #1- Residents #8 (R1-R8) 8 out of 8 residents interviewed denied the above allegation. LPA Watson interviewed C1 and R1 and both parties stated that no eviction was ever given. Based on interviews, record reviews, observations and information gathered, there is insufficient evidence to support the allegation: Staff unlawfully evicted a resident. Although the allegation(s) may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is unsubstantiated. No deficiencies were cited so no citation was given. An exit interview with the Administrator Esperanza Naaktgegeboren was completed and a copy of the report provided.