complaint·June 16, 2022

The investigation reveals the following: In regard to " Facility is not meeting resident's dietary needs.", it is alleged that the facility does not meet the dietary needs of R1 as prescribed by the doctor. During the visit LPA toured the facility and observed a list of diabetic clients and facility menu posted in the kitchen and dining room. Administrator confirmed dietitian inspect the kitchen and food every two months. 2/2 staff interviews confirmed they check the list and provide diabetic residents alternative meals. 7/7 residents confirmed facility has a diabetic menu and they can request alternative meals if they do not like the current menu. R1 file review revealed R1 is not on a special diet. The investigation reveals the following: In regard to " Facility food is of poor quality", it is alleged that the facility does not serve good quality food. 7/7 residents confirmed the facility has good quality food. LPA toured the facility during lunch and did not observe poor quality food. 2/2 staff confirmed that the quality of food is good because residents always ask for more. The investigation reveals the following: In regard to " Facility does not serve nutritious meals.", it is alleged that the facility does not serve nutritious meals. During the visit LPA observed facility food supply and confirmed enough veggies, fruits, grains and proteins. Review of dietitian notes dated 4/13/2022 confirmed facility menu meets the needs of resident population. 2/2 staff interviews confirmed residents are served nutritious foods. 6/7 residents confirmed receiving veggies, fruits and starches every day. Based on LPA's observation, interviews and file review the investigation revealed: Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegations are UNSUBSTANTIATED. Exit interview conducted with Erika Becerra and a copy of this record provided.