complaint·August 22, 2022

LPA Maldonado conducted a telephone interview with R1 due to R1 no longer residing at the facility. Allegation: Staff mishandling resident's money. During confidential interviews conducted with R1-R6, (6) of (6) residents stated that the facility handled their Personal and Incidental (P&I) funds. After review of records for R1-R6, it was discovered that (4) of (6) residents qualified to receive a stimulus payment and all received their money accordingly- payment acknowledgement agreements were provided, signed and dated, by respective residents. During interviews conducted with S1-S4, all residents who received stimulus payments and who currently receive P&I funds have been issued their funds accordingly, as requested. (5) of (6) residents interviewed have no knowledge or concerns of staff mishandling their money. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED. No deficiencies were observed or cited during the visit. An exit interview was conducted with administrator Ana Giron and a copy of this report was provided.