complaint·January 9, 2025

The investigation revealed the following: Allegation: Staff do not ensure resident is accorded personal privacy. It is alleged that the licensee/administrator allowed the police to install spy cameras in R1’s bedroom/bathroom fixtures, and a 2-way mirror in R1’s bedroom for police to be able to spy on R1. LPA toured R1's room along side of R1 and did not observe anything that appeared to be spyware within the room. LPA interviewed 2 staff and both staff denied the above allegation, they confirmed that this has been an ongoing accusation made by R1 and both staff and law enforcement (along with licensing in recent visits) have investigated this accusation and have not found any signs spyware being in R1's room. LPA interviewed R1 and resident stated that they still feel as though they are being watched, resident confirmed that law enforcement visited them on 1/3/25 and did not find any spyware in their room. LPA interviewed a total of 8 residents and 7 out of 8 residents denied the above allegation and stated that they do not feel as though they are being spied on by staff and feel staff provide them with privacy. Based on statements and interviews conducted with staff and residents, along with tour LPA conducted with R1 in their private room, there was not enough supportive evidence to concur with the reported allegations. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED. \Exit interview held, and a copy of this report was provided.