complaint·May 29, 2025

It is being alleged that R2 yelled at and hit R1 on the arm. On 05/29/25 from 10:00 am- 10:15am LPA conducted interview with R1 regarding the allegation above, R1 confirmed the allegation and reported being hit on the arm while being yelled at by R2. On 5/29/25 LPA attempted to conduct interview with R2 regarding the allegation above, R2 refused to be interviewed. On 5/29/25 from 10:20am- 11:30 am LPA conducted Interviews with R3-R7 regarding the allegation above, 5 of 7 residents interviewed denied the allegation above and reported feeling safe at Palos Verdes Villa LLC. On 5/29/25 from 1pm-1:15pm LPA conducted review of video footage from incident on 5/19/25, LPA observed R2 tapping on R1's left arm. On 5/29/25 from 1:25pm-2pm interviews were conducted with staff S1-S5, 5 of 5 staff denied the allegation above and reported that staff will intervene right away if the safety of any resident was in jeopardy. On 5/29/25 LPA confirmed and reviewed the incident report that was submitted to CCLD on 5/21/25 regarding the 5/19/25 incident between R1 and R2, per incident report, licensee and administrator conducted video review, interviews with staff and R1 and R2, and It was determined that R2 was tapping R1's arm, R1 was not observed asking/telling R2 to stop. On 5/29/25 LPA conducted a review of R1 and R2's physician reports, and resident appraisal, per documents neither resident has a history of aggression. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated. Exit interview conducted, and a copy of this report was provided.