complaint·October 5, 2022

Continued LIC812-C page 2 Allegation: Licensee did not ensure the facility was appropriately staffed with personnel qualifications adequate to perform assigned tasks S1-S3 interviewed stated that they have the required knowledge for providing care and supervision needed to the residents. S1-S3 stated that they are given on-the-job training and have the appropriate experience which provides knowledge and skill to perform their jobs safely and effectively. S1-S3 stated that they are complying with Title 22 Regulations. S1-S3 stated residents are never left unattended. S1 Oscar Lechuga stated his grandmother is not providing care to the residents. S1-S3 stated staff is available 24 hours a day 7 days a week to assist residents in care with their daily needs. Investigation revealed the following: LPA Bunker reviewed staff records and requested copies of supporting documents. During today’s visit, the facility was fully staffed. Residents were not left unattended. LPA observed staff at the facility interacting and engaging with the residents. S1-S3 stated they are receiving ongoing training. The facility staff is competent to provide the services necessary to meet individual client needs. S1-S3 stated the allegations are all false. S1-S3 denied the allegation. Based on interviews, available evidence, observation, information received, and records reviewed there was not enough sufficient evidence to support the allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is deemed unsubstantiated. There were no deficiencies cited. Exit interview conducted.