complaint·August 16, 2023

Allegation staff left residents in soiled urine/feces resulting in a rash. Allegation staff providing residents the same plate the dog eats from . LPA interviews revealed the following: Ten (10) out of sixty six (66) Residents (R1-R10) were interviewed all of them stated they like living here. R1-R10 stated never have any problem with staff providing care when they need it. The staff are great when it comes to taking care of them. LPA interviewed ten (10) out seventy six (76) staff (C1-C10) none of them witnessed residents in soiled urine/feces resulting in a rash. Allegation staff providing residents the same plate the dog eats from . LPA Richard and administrator Villaruz interviewed the kitchen staff C1 on how they wash the dishes. The staff demonstrated how they wash the dishes. First the staff washes the plate with soap then put it on the commercial dishwasher for a second wash and sanitize. Based on the information collected, record reviews and interviews, the Department found no evidence to support the allegations mentioned in this complaint. "Staff left resident in soiled urine/feces resulting in a rash" "Staff providing residents the same plate the dog eats from". Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that the alleged violation did or did not occur. Therefore the allegations are unsubstantiated. No deficiency was cited during this visit. An exit interview was conducted with Judith UY-Villaruz, and a copy of this report was provided.