complaint·March 27, 2025

The investigation revealed the following: Allegation: Staff coerced resident in receiving hospice care. It is alleged that staff have persuaded R1 in signing up with hospice care and they did so unwillingly. LPA interviewed Administrator and it was explained that R1 did give some push back on enrolling into hospice care but after speaking with family and R1 it was determined hospice care was the best fit for R1. Administrator confirmed that alternatives were also provided to R1 but ultimately R1 decided to be admitted to facility with the hospice care services. LPA interviewed W1 and it was confirmed that all information and alternatives were provided to R1 and although R1 was not happy about signing up for hospice services they ultimately decided to sign up on their own. LPA interviewed R1 and R1 stated that although they are not happy about signing up for hospice care they understand why it was suggested and fit for them. LPA interviewed 2 additional residents whom receive hospice care and both denied the above allegation, stating they willingly signed up for hospice and had no influence from staff on their decision. Based on statements and interviews conducted with staff and residents, and review of resident files, there was not enough supportive evidence to concur with the reported allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED . Exit interview held, and a copy of this report was provided.