complaint·October 20, 2025

(continued from 9099) LPA reviewed R1 Physicians report, and it does not show R1 needing higher level of care. R1 stated she sees fine, not blurry and can read without glasses. There is insufficient evidence to support this allegation. Allegation: Licensee is not ensuring that resident's medical needs are being met while in care. It is alleged that facility is not providing client access for dental, and vision care. LPA interviewed eight (8) residents, and seven (7) of eight (8) residents could not corroborate the allegation. LPA interviewed four (4) staff, and all four (4) staff denied the allegation. Several staff stated that they provide for R1 needs. Staff stated that if R1 requires dental or optometrist visit, that they help arrange it for R1. Staff stated that responsibility would fall on the power of attorney (POA). However, admission agreement shows that facility would assist R1 with assistance in meeting necessary medical and dental appointments. Facility would encourage responsible party to transport R1 but would transport if responsible party is not available. R1 has not gone to see a dentist since R1 was admitted seven (7) years ago but staff stated dentist made home visit about two (2) years ago. R1 stated to LPA that R1 does not want to see a dentist now and R1 will let facility know when R1 wishes to see dentist. R1 stated R1 has no pain, discomfort or sensitivity to cold and hot liquids at this time. LPA reviewed R1 physician’s report, and it does not show that R1 needs glasses. R1 stated R1 sees fine, not blurry and can read without glasses. R1 has right to refuse dental services. There is insufficient evidence to support this allegation. Based on statements and interviews conducted with staff and residents, tour of facility and review of facility file records, there was not enough supportive evidence to concur with the reported allegations. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED. Exit interview held, and a copy of this report was provided.