Complaint·June 16, 2021

Based on The Allegation: Facility has roaches. During the Physical tour, LPA Jordan observed the kitchen to be in title 22 regulation. LPA Jordan did not observe bugs(cockroaches) in kitchen floors, refrigerator, sinks or microwave. LPA Jordan did not observe any bugs/roaches in the hallways, elevators, or common areas. The administrator stated that she has not received any complaints from the residents or staff about cockroaches and has a pest control treatment plan in place. Based on Record Review the Pest technician comes out every other week and treats different areas of the facility. It was observed that the Kitchen Specifically has been treated. Administrator provided LPA with Logs of dates and areas treatment plan is conducted. The Kitchen staff stated that he cleans, and disaffects after every food prep, Approximately 3x’s a day, and states there is a pest control man who comes out and sprays. Assistant Administrator stated that the kitchen is deep cleaned once a month. This includes floors, Refrigerators and shelving. Staff 1-3 revealed during their interviews that they have observed cockroaches or other bugs here and there, around the facility during heat waves. Cockroaches specifically have not been spotted recently in the kitchen, and all staff generally declined seeing any cockroaches in the microwaves, or residents’ rooms. Dates of sightings could not be recalled. Based On Lpa Observation, Record Review, and Interviews conducted. The Department finds that: " Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. " No Citations issued and an Exit interview was conducted and a copy of this report was given to Administrator.