complaint·December 28, 2022

LPA interviewed administrator Bessie L. Coello about the allegation. She stated that resident 1’s family member decided to move R1 out of the facility on 12/09/22 because R1 was on hospice and declining. The interview with the administrator revealed that the family moved out R1 on 12/09/22 and returned on 12/19/22 to pick up R1’s belongings. LPA interviewed S2-S3, and all staff denied the allegation and confirmed R1’s family picked up the residents personal belongings. On 12/28/2022 LPA reviewed R1’s record and the review of the record revealed that an inventory of the resident’s belongings was done prior to admittance and prior to the family picking up the belongings on 12/19/22. LPA further observed a signed inventory sheet by the family for the belongings. On 12/27/22 LPA conducted interviews with W1-W3, and 3 of 3 confirmed that R1’s personal belongings were picked up. LPA was unable to interview R1 because R1 is deceased. Based on interviews, observations, and records review there was insufficient evidence to support the allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. Exit interview was conducted with Bessie L Coello, administrator, and a copy of the report was provided.