complaint·July 27, 2023

During today's subsequent visit, RA Ceniceros interviewed the "new" Maintenance Director (S3: Chris King). RA also re-visited Resident #1 Room #704 for observation of the repairs. RA Ceniceros obtained the following documents: updated staff and residents’ rosters and repair invoices (dated 05/04/23). Regarding Allegation #1 : this investigation revealed following a physical plant tour conducted on 12/01/22 by LPA Brown of a total of four (4) residents’ bedrooms on the 6 th and 7 th floors (included Resident #1’s Room), LPA observed a hole in the bathroom ceiling (above the shower) that had not been repaired and covered with a board due to a damaged water pipeline. The carpet in Room #704 was torn and worn out and a safety hazard. Based on the evidence gathered, interviews conducted, and records reviewed, the preponderance of evidence standard has been met; therefore, the allegation of PHYSCIAL PLANT: Facility is in disrepair is found to be SUBSTANTIATED. According to the California Code of Regulations (Title 22, Division 6, Chapter 8), the following deficiency has been observed and citation issued (ref. LIC 9099D). An exit interview has been conducted and a copy of the Complaint Report and Appeal Rights were provided to the new Administrator (Matan Burstyn, Executive Director).