complaint·November 28, 2022

INVESTIGATION REVEALED THE FOLLOWING: Allegation: Staff not providing residents as prescribed. An investigation was requested by the complainant concerning resident #1 (R1)'s prescription medication not being provided by the staff. For the past six months, (R1)'s Parkinson's prescribed medications have not been supplied. There was limited details furnished by the complainant. The Department reviewed (R1's) service records which include (R1's) prescribed medications. (R1) is prescribed four (4) Parkinson's medications daily at 5 am, 7 am, 12 pm, 3 pm, and 7 pm. A review of (R1's) Medication Administration Record (MAR) showed that (R1) has not skipped any Parkinson's medications including non-Parkinson meds. Evidence revealed that (R1) signed off daily when medications were administered. In an interview with (R1) who denied having any issues with medications. (R1) is aware the type and names of all medications prescribed by the primary physician. (R1) claimed there have been no missed dosages. An interview with staff #1 -#2 (S1-S2) both refuted this allegation. (S1-S2) reported (R1) suffers from memory loss and often will embellish circumstances. Residents #2-#10 (R2-R10) who claimed requiring medication assistance had no issues or concerns. Based on information gathered, an inspection of the facility, observation, analysis of (R-1)'s service records, and interviews conducted, the Department found no evidence to support the allegation mentioned above. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation, did or did not occur, therefore the allegations is Unsubstantiated. No deficiencies were cited during this visit. An exit interview conducted with Ginger Enriquez, and a copy of the report was provided.