complaint·August 13, 2024

Investigation Revealed the Following: Allegation: Staff withheld residents' medication, which resulted in their hospitalization. The details of the complaint alleged that facility staff withheld resident’s medications, which resulted in their hospitalization. During the records review, LPA Iniguez reviewed (R#1)’s Medication Administration Records-MAR from August 2024; LPA did not find discrepancies on the logs, and the facility documented every time (R#1) got their medications. In addition, LPA reviewed (R#2-R#4)’s Medication Administration Records-MAR from January to August 2024; LPA did not find discrepancies in the logs. Furthermore, LPA reviewed (R#1)’s hospitalization records dated 2/17/24 and 3/13/24; the medical records did not state that hospitalization was due to medication management but instead was another physical illness that (R#1) was diagnosed. During an interview with the Administrator (A#1), she stated that residents are getting their medications as prescribed by their physician and that the facility has never withheld residents’ medications. Also, (A#1) stated that no resident missed their medicines due to staff negligence. During interviews with residents (R#1-R#10), (10) out of (10) residents stated that they took prescribed medications and that they have never missed a dose due to staff negligence. Also, (10) out of (10) residents stated that the facility has never withheld their medications. Evaluation Report continues LIC 9099-C During interviews with staff (S#1-S#3), (3) out (3) facility staff stated that residents are getting their medications as prescribed by their physician and that the facility has never withheld residents’ medications. Also, (3) out of (3) facility staff stated that no resident has ever missed their medicines due to staff negligence. During this investigation, LPA found did not find sufficient evident to support the above-mentioned allegations. Based on the evidence gathered, interviews conducted, and records reviewed, the preponderance of evidence standard has been met; therefore, the above-mentioned allegation(s) are found to be UNSUBSTANTIATED. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. An exit interview was conducted, and a copy of the Complaint Report was given to Ginger Enriquez /Administrator.