complaint·September 25, 2025

Continued LIC9099-C page 2 and Unusual Incident Reports (dated 07/18/2025 - 09/02/2025). On 09/25/2025, at 11:40 A.M. - 4:00 p.m., LPA Bunker interviewed Staff members #1-#4 (S1-S4) and residents #1-#8 (S1-S8). The investigation revealed the following: Allegation: Staff wrongfully evicted a resident. It has been alleged that staff wrongfully evicted a resident. On September 3, 2025, and September 25, 2025, LPA Bunker interviewed staff members #1 through #4 (S1–S4). LPA asked whether any resident was being wrongfully evicted. All four staff members interviewed (4 out of 4) answered no. They stated that R1 is still a resident and did not receive a three-day eviction notice. LPA Bunker reviewed R1’s Admission Agreement, which was dated and signed on October 24, 2023. On the same date, R1 also signed the House Rules. LPA Bunker reviewed Unusual Incident Reports dated between July 18, 2025, and September 2, 2025, and observed 14 incidents involving R1’s ongoing aggressive behavior toward staff and residents, including combative actions and harassment. S1-S4 stated that the 30-day eviction notice and the Special Incident Reports were submitted to CCLD in a timely manner. LPA also reviewed the Los Angeles Sheriff’s report dated August 20, 2025, and a 30-day eviction notice dated August 20, 2025. There is no record on file indicating that the facility provided R1 with a three-day eviction notice or that staff wrongfully evicted resident #1. Staff members #1 through #4 (S1–S4) denied the allegation. LPA interviewed residents #1 through #8 (R1–R8). Residents interviewed (7 out of 8) answered no when asked if a resident was being wrongfully evicted. R1 stated that staff provided a 30-day eviction notice dated August 20, 2025, and confirmed that they never received a three eviction notice and no hard copy of a three-day notice was provided. Seven out of eight residents denied the allegation. See Continued LIC9099-C page 3 Continued LIC9099-C page 3 Based on interviews, available evidence, observation, information received, and records reviewed there was not enough sufficient evidence to support the allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is deemed unsubstantiated. A copy of the Complaint Investigation Report LIC9099 and LIC9099-C was provided to the facility Med Tech/Resident Coordinator Julie Villanueva. There were no deficiencies cited. An exit interview was conducted.