complaint·July 22, 2021

Based on the LPA's investigation, the investigation revealed the following. For Allegation #1 – Staff do not ensure resident's toileting needs are met. Interview with Robert May, stated that R#1 was a respite resident (temporary resident.) R#1 had a temporary physical disability and was being help with therapy, in order, for R#1 to get better and move to another facility or home. Interviews with Julie lacey, Rachael Martinez, and S#4 – S#9, stated that R#1 had a temporary physical disability, but R#1 was doing therapy and getting better. R#1 did not need help with incontinence problem. R#1 could go to the bathroom on R#1 own. R#1 could walk around with a cane and did not need help with any ADL’s. Interviews with R#2 – R#10, stated that the needs are being met, care givers helped them with everything they need and request. Their toileting needs are being met. The staff are very nice and helpful. LPA Soto reviewed R#1 file and indicating that R#1 was temporary in the facility and was being helped with R#1 temporary physical disability. The interviews and reports reviewed did not concur with the above allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated An interview was conducted with Robert May, Executive Director and a hard copy was provided.