complaint·July 14, 2023

Based on the LPA's investigation, the investigation revealed the following. Allegation 1 - Facility fire alarm system not working properly. Interviews conducted with S#1, S#2, S#4, S#3, communicated that the fire alarm had been going off, but the building (beach cities -health district) had the problem with the fire alarm. Silverado side had no issues with the fire alarm. The Silverado side could hear the alarm, but the beach cities side of the building had the issue, and they were working on resolving the fire alarm problem. Interviews conducted with resident #1 - #8, could not communicated with LPA. The entire building is named Beach Cities-health District. When Silverado leased the building space, they named themselves Silverado Beach Cities to separate themselves from the rest of the building. They just added their name to the buildings name. Therefore, there are two side to the entire building, the Silverado side and the Beach Cities-Health district side. Interviews conducted did not concur with the above allegation. Allegation 2 - Facility is in disrepair. Interviews conducted with staff #1 – S#9, communicated that the facility did not have problems with the lights in the common areas. S#1, S#2, and S#4 do not recall if R#1 rooms needed light bulbs or not, they can’t remember. S#1 – S#9, also communicated that if anytime any light bulbs are needed, maintenance will replace them right away as soon as it’s reported. The facility is in great condition, maintenance is real good at fixing anything that needs repair. Interviews conducted with resident #1 - #8, could not communicated with LPA. Interviews conducted did not concur with the above allegation. Allegation 3 - Facility staff failed to administer medications as prescribed. Interview conducted with S#9, communicated that they spoke with R#1 family member and informed them that they had not administered R#1 medication personally, someone had given R#1 medication, but they were not sure who had administered R#1 medication, they had to look at R#1 chart to see who administered medication. RP, misunderstood S#9, that they had failed to administered medication to R#1. LPA reviewed Mars for November and December 2022; medication was administered as prescribed by physician. Interviews conducted with staff #1 - S#8, communicated that they have never heard of any residents missing or not been given their medications. Interviews conducted with resident #1 - #8, could not communicated with LPA. Interviews and records reviewed did not concur with the above allegation. Although the allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated An exit interview was conducted with Lourdes Menchaca, Executive Director and a hard copy of report was provided.