Follow-up·August 30, 2024

O n 8/30/24, Licensing Program Analysts (LPAs) Alfonso Iniguez and Yolanda Rosser conducted an unannounced Case Management visit at the community named above. The LPAs met with Stephanie Koffman, Senior Executive Director, and explained the reason for the visit in detail. On 8/28/2024, the El Segundo Regional Office received reports of a male dressed as a service worker entering community care facilities in the Westwood area. The Executive Director stated that the facility has many security filters, including the parking lot, main entrance, and elevator access. She stated that on the day of the occurrence, the individual just walked in using the main entrance door at approximately 11:30 AM and was escorted out at 12:08 PM. In addition, the Executive Director stated that the receptionist had just stepped out from the front desk to make a copy when the individual walked by and got into the community. The Executive Director emphasized the facility's commitment to staff training and safety. She stated that on the day of the event, there were sufficient staff at the facility. In addition, she highlighted the all-staff In service they conducted regarding these events, demonstrating their proactive approach to alerting everyone and keeping a close eye on security. The Executive Director stated that the residents who had their items stolen signed the form for Safeguard of Property and Valuables but did not list any personal items. During this visit LPAs conducted the following: -A health and safety check of the facility. -Copies of the staff roster and resident’s roster. -LPAs received copies of pictures of the intruder that went inside facility. -Copies of Staff in-service training -Copies of resident SPV form and theft and lost procedures admissions agreement. According to the California Code of Regulations (Title 22, Division 6, Chapter 8), LPAs did not observe deficiencies therefore no citations were issued at this time. An exit interview was conducted, and a copy of the Facility Evaluation Report was provided to Stephanie Koffman/Senior Executive Director