Follow-up·August 15, 2025

On August 15, 2025 Licensing Program Analyst (LPA) Deborah Lee conducted a Case Management visit to facility listed above. LPA Lee met with Jim Howland, Executive Director and explained the purpose of the visit. On July 23, 2025 LPA Inguez conducted a Case Management visit as part of complaint investigation (11-AS-20250716110807) where the facility's elevator had been in disrepair since June 26, 2025. Today's visit serves as a follow up and to see if there are protocols in place to ensure safety of residents in care.. Jim Howland informed LPA that there was a conference call with Elevator company OTIS and facility personnel and Resident Council president on 8/14/25 to resolve the issue. As of today 8/15/25, 2 of the 3 elevators are now working with the expectation of the 3rd being repaired and completed today 8/15/25. OTIS repair company is currently on site.In the event that the elevator is not repair, Executive Director will notify Community Care Licensing. There are no safety concerns to report at this time, as the Sunrise senior community is following their safety procedures put in place. No deficiencies cited during today's visit. Exit interview conducted and report provided to Executive Director Jim Howland.