Complaint·February 13, 2025

INVESTIGATION REVEALED THE FOLLOWING: Staff steal resident(s) personal belongings while in care. It is being alleged that staff have been stealing money from a resident since they arrived at this facility. Based on interviews conducted, 5 out of 5 staff denied the allegation. 5 out of 5 stated that they respect the residents and their personal belongings. An interview with S1 revealed that R1 has not recently or in the past reported to management about any money and/or items missing or stolen by any staff member. Based on interviews conducted 5 out of 6 residents interviewed denied the allegation. 5 out 6 residents interviewed stated that staff have never stolen any money from them. 5 out of 6 residents interviewed stated that they didn't know of any staff member stealing from R1. 5 out of 6 residents interviewed stated that staff treat them with dignity and respect, and are respectful of their belongings. 5 out 6 residents interviewed stated they are satisfied with the services being provided to them. Based on the information gathered, interviews conducted, and records reviewed, the Department found no evidence to support the allegation mentioned above. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation, did or did not occur, therefore the allegation is Unsubstantiated. No deficiencies were cited. An exit interview was conducted with Wellness Director, Teresa Pascual, and a copy of this report was provided.