Complaint·May 13, 2025

LPA also conducted interviews with staff #1 – #7 (S1- S7), with all seven (7) staff members stating residents are allowed to sit wherever and with whomever they prefer in the dining area. Some residents prefer specific seating arrangements, either alone or with others, and staff members attempt to fulfill their requests. Staff confirmed that residents have not been told others cannot dine with them. However, if concerns arise, seating adjustments may be made to de-escalate potential confrontations. Additionally, all seven (7) staff members stated they have not made inappropriate comments regarding residents, nor have they been informed by residents about staff making inappropriate remarks concerning any resident. Based on the evidence gathered during the interviews and observations during the investigation, the above allegations are found to be Unsubstantiated; meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. An exit interview was conducted where this report was discussed and provided to Luz Rose-Administrator at the conclusion of the visit. LPA also conducted interviews with staff #1 – #7 (S1-S7), with all seven staff members stating that residents are allowed to sit wherever and with whomever they prefer in the dining area. Some residents prefer specific seating arrangements, either alone or with others, and staff members attempt to fulfill their requests. Staff confirmed that residents have not been told others cannot dine with them. However, if concerns arise, seating adjustments may be made to deescalate potential confrontations. Additionally, all seven staff members stated they have not made inappropriate comments regarding residents, nor have they been informed by residents about staff making inappropriate remarks concerning any resident. Based on the evidence gathered during the interviews and observations during the investigation, the above allegations are found to be Unsubstantiated; meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. An exit interview was conducted where this report was discussed and provided to Luz Rose-Administrator at the conclusion of the visit.