Complaint·June 18, 2025

The investigation revealed the following: Allegation 1: Staff not allowing resident to sit with significant other . At 10:15 AM, LPA conducted interviews with residents #1 – resident #7 (R1–R7), and 6 out of 7 residents stated they are free to sit with whomever and wherever they choose while dining. However, because not all residents get along, staff members make efforts to accommodate those who prefer to dine in groups or alone. This approach helps prevent potential conflicts among residents while providing seating options. R1 and R2 were asked if this was a reoccurring situation and their reply was it has happened only once.. LPA also conducted interviews with Staff #1 – Staff #7 (S1- S7), and 7 out of 7 staff members stated residents are allowed to sit wherever and with whomever they prefer in the dining area. Some residents prefer specific seating arrangements, either alone or with others, and staff members attempt to fulfill their requests. Staff stated residents have not been told others cannot dine with them. However, if concerns arise, seating adjustments may be made to de-escalate potential confrontations at that time. During LPA’s visit, LPA observed R1 and R2 dining together during lunch. LPA also observed other residents dinning alone and in groups. There was no visible indication that residents were assigned specific seating. Based on the evidence gathered during the interviews and observations during the investigation, the above allegations are found to be Unsubstantiated; meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. Continued.... The investigation revealed the following: Allegation 2: Staff made inappropriate comments regarding resident LPA conducted interviews with Residents #1 – Resident #7 (R1–R7), and 6 out of 7 residents stated they have not heard any staff members saying inappropriate remarks concerning any resident. When R1 was asked whether inappropriate statements had been made directly to them and their response was no someone told them what the staff member said about them. LPA clarified by asking did the staff member say the inappropriate comment to them directly and their response was no. LPA also conducted interviews with Staff #1 – Staff #7 (S1- S7), and 7 out of 7 staff members stated they have not made inappropriate comments regarding any resident. The staff member's have also said residents have not complained to them about any staff member making inappropriate comments towards residents. During the tour of the facility LPA also observed residents visiting each other’s rooms. Based on the evidence gathered during the interviews and observations during the investigation, the above allegations are found to be Unsubstantiated; meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. An exit interview was conducted where this report was discussed and provided to Luz Rose-Administrator at the conclusion of the visit.