complaint·April 10, 2024

The investigation revealed the following: Regarding the allegation: "Staff member engages in inappropriate behavior with family member in the presence of resident in care.". It has been alleged that family member(s) was in R1's room having a private conversation with R1 and S2 interrupted the family member and R1's conversation. Interviews revealed that 4 out of 4 staff, 3 out of 3 residents and 2 out of 2 witnesses have denied the allegation. Record reviews revealed that all 4 staff have appropriate training records, according to CA Code of Regulations: Title 22, Division 6, Chapter 8 - Article 07. "87411 Personnel Requirements - General". Based on record reviews and interviews conducted, the preponderance of evidence standard has not been met. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred. Therefore, the above allegation has been Unsubstantiated . An exit interview was conducted with Elsa Roman, Assistant Administrator, and a copy of this report has been provided.