Complaint·August 23, 2022

Continued LIC9099-C page 2 Allegation: Facility staff failed to follow physicians orders Staff 1-2 (S1-S2) and residents (R2-R4) stated staff is following the doctor's orders. S1-S2 stated that R1 was prescribed a new medication by her doctor. S1-S2 stated they are providing R1 with a meal 30 minutes before taking her medication. S1-S2 stated they are not failing to follow the doctor's order. S1-S2 stated they provided R1 with food before taking the medication. S1-S3 stated that R1 is not having any huge side effects. S1-S2 stated R1 will complain about everything. S1-S2 stated R1 want staff to stop assisting other R1 and assist her immediately. S1-S2 stated staff is providing residents with the necessary care and supervision to meet the resident's needs and services as specified according to their physician's directions. Investigation revealed the following: S1-S2 stated that once ordered by the physician the medication is given according to the physician's directions to all residents. However, R1 refused to allow staff to dispense medication. S1-S2 stated R1 was given a new medication for 2 weeks. S1-S2 stated that R1 is provided food before taking her medication. S1-S2 stated on August 05, 2022, R1 provided staff with a written notice stating beginning Saturday, August 06, 2022, she will administer her medication and doesn’t need any assistance from the facility staff. R1 stated she is handing her medication. R1 stated she fell asleep, forgot to set her timer, staff did not wake her up, and she didn't take her medication at the required time. R1 stated she did not have any side effects from taking the medication later. R2-R4 stated staff is following their doctor's orders. LPA Bunker was unable to interview r esidents 5-6 (R5-R6) they were asleep and is on hospice. S1-S2 stated the allegation is false and they are following the doctor's orders. S1-S2 denied the allegation. Based on interviews, available evidence, observation, information received, and records reviewed there was not enough sufficient evidence to support the allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is deemed unsubstantiated. There were no deficiencies cited. Exit interview conducted.