complaint·June 6, 2025

The investigation revealed the following: Regarding the allegation “Staff do not ensure the facility's smoke and other detectors are properly operating”, it is being alleged that the facility’s emergency alert system is in disrepair. During today’s inspection, LPA observed seven (7) smoke/carbon monoxide detectors. LPA observed that three (3) out of seven (7) smoke detectors in the house were in disrepair. From 10:00AM to 11:10AM, LPA interviewed R1, W1, and S1-S2. Interviews revealed the following: S1 and S2 have denied the allegation has taken place, while W1 agreed to have never observed staff testing the smoke alarms. Based on LPA's observation and interviews conducted, the preponderance of evidence standard has been met. Therefore, the above allegation is found to be Substantiated . California Code of Regulations, Title twenty-two (22), Division six (6) is being cited. Please see LIC9099-D. Regarding the allegation “Staff do not ensure passageways are free from obstruction”, it is being alleged that the outdoor walkways of the facility are obstructed. During today's inspection, LPA observed two (2) outdoor walkways. From 10:00AM to 11:10AM, LPA interviewed R1, W1, and S1-S2. Interviews revealed the following: R1, W1, S1 and S2 have denied the allegation has taken place. S1 has confirmed the Eastern walkway as the main exit. Although nobody interviewed has confirmed the allegation has taken place, LPA's observed one (1) out of two (2) outdoor walkways as being obstructed. Based on LPA's observation, the preponderance of evidence standard has been met. Therefore, the above allegation is found to be Substantiated . California Code of Regulations, Title twenty-two (22), Division six (6) is being cited. Please see LIC9099-D. There have been two (2) deficiencies cited during today's inspection, please see LIC9099-D. An exit interview was held with staff one, Ma Salvacion "Salve" Medina (S1), and a copy of the facilities' appeal rights, two (2) deficiencies, and this report have been provided. The investigation revealed the following: Regarding the allegation “Staff do not ensure the facility is in good repair”, it is being alleged that the facilities’ aluminum wiring is in disrepair which has resulted in a melted electrical outlet. From 10:00AM to 11:10AM, LPA interviewed R1, W1 and S1-S2. Interviews revealed the following: R1, W1 and S2 have denied the allegation has taken place, while S1 has confirmed that on Tuesday, 06/03/25, maintenance staff have come to replace the outlet due to disrepair, which indicates the facility wishes to provide safe, healthful and comfortable accommodations, furnishings and equipment to residents in care. During today’s inspection, LPA did not observe any of the facilities' lights dimming nor any other electrical concerns and LPA tested the working outlet which charged LPA's laptop computer. Based on LPA's observation and interviews conducted, the preponderance of evidence standard has not been met. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred. Therefore, the above allegation has been Unsubstantiated . Regarding this allegation, there have been zero (0) deficiencies cited. An exit interview was held with staff one, Ma Salvacion "Salve" Medina (S1), and a copy of the facilities' appeal rights, two (2) deficiencies, and this report have been provided.