complaint·September 11, 2024

On 09/11/24, between 01:55 pm – 02:45 pm, the Department interviewed the Resident Service Director (RSD #1) and the Director (D#1) claimed the Assisted Living license by Community Care Licensing (CCL) has not had issues with their air conditioning units. (RSD#1) and (D#1) communicated Assisted Living floors 4th, 5th, and 6th consist of 20 rooms all having individual air conditioning units that are controlled by the residents. The Assisted Living is in Building B and is serviced by Infinite Circulation Inc. a heating, ventilation, and air conditioning company. (D#1) clarified that it is Building A the Independent Living floors 4th and 14th had issues with air conditioning not being operable. Building A is not licensed by (CCL). On 09/19/24, between 03:30 pm - 04:10 pm, the Department inspected the common areas, commercial kitchen, and rooms: #407, #409, #415, #504, #507, #511, #613, #615, and #616 all had operable air conditioning units, and all maintained a comfortable temperature of 68 degrees F to 80 degrees F. On 09/19/24, between 03:30 pm - 04:10 pm, the Department interviewed (9) out of (9) residents #1- #9 (R1-R9) all verified having no issues with their air conditioning systems. As a result of the Department reviewing (CCL) facility records revealed the facility is a six-story commercial building. In total, there are two buildings on the lot separated by a parking lot. Building A is for Independent Living, and Building B is the Assisted Living unit composed of (57) resident bedrooms, and (57) resident bathrooms and occupies the 4th, 5th, and 6th floors. (CCL) only has jurisdiction over licensed floors for Assisted Living and the commercial kitchen, common areas, and offices on the 4th, 5th, and 6th floors. This Department has investigated the complaint "Facility air conditioner is in disrepair". The Department found that the complaint is unfounded, meaning that the allegation was false, could not have happened, and/or is without reasonable basis. The Department therefore dismissed the complaint. No deficiencies were cited. An exit interview is conducted with Marylou Escobedo, and a copy of the report is provided.