Skip to main content

Inspection visit

Office review

BAY TOWERS AT BIXBY KNOLLSLicense 1983203151 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

On October 7, 2025, at 9:00 a.m., an in-person Informal office meeting was conducted. In attendance is LPM /Eva Alvarez, LPA/ Alfonso Iniguez, Don McDonald/Administrator, and Robert Esquer/Maintenance Director. The purpose of this meeting was to discuss the state of the facility's water heating system and Title 22 reporting requirements. On 9/27/25, the department conducted an Annual visit and found the facility water temperatures registered at approximately 90 degree Fahrenheit on the 6th, 5th and 4th floor due to the circulation pumps failing to operate properly. The facility was issued a citation and civil penalties for the deficiency. Administrator/ MacDonald stated the problem was identified prior to the licensing visit on 9/27/25; however, it was not reported to licensing as the facility focused on the repairs needed. Administrator/MacDonald stated a request for repairs was made to the corporate office, after the issue was identified, and an approval was provided. On 10/3/25, the repair of the circulation pumps occurred and the issue resolved. The citation issued was cleared on 10/7/25 during this office meeting. During this meeting LPM/Alvarez conducted a brief overview of Title 22 reporting requirements as the facility failed to report the circulation pumps not operating properly. LPM/Alvarez informed the Administrator that a citation would be issued and civil penalties assessed as the reporting citation is a repeat violation within the last 12 months. Administrator/ Mac Donaldson stated a plan of correction would be submitted to the department by 10/13/25. The plan will ensure that reportable issues will be reported to licensing per Tile 22 regulations. The meeting concluded at 10:00 am. An exit interview conducted, and the report provided to Don McDonald/Administrator.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87211(a)(1)(D)Type B

    87211 Reporting Requirements(a) Each licensee shall furnish to the licensing agency such reports as the Department may require, including, but not limited to, the following:(1) A written report shall be submitted to the licensing agency and to the person responsible for the resident within seven days of the occurrence of any of the events specified in (A) through (D) below. This report shall include the resident's name, age, sex and date of admission; date and nature of event; attending physician's name, findings, and treatment, if any; and disposition of the case.(D) Any incident which threatens the welfare, safety or health of any resident, such as psychological abuse of a resident by staff or other residents, or unexplained absence of any resident.This requirement was not met as evidence by Based on interviews, the facility failed to report to the department one of two water pumps that pump the hot water to the building was in disrepair. This poses a potential health and safety risk to all residents in care.

    Read full inspector narrative

FAQ · About this visit

Common questions about this visit

What happened during the October 7, 2025 inspection of BAY TOWERS AT BIXBY KNOLLS?

This was a other inspection of BAY TOWERS AT BIXBY KNOLLS on October 7, 2025. 1 citation were issued: 1 Type B.

Were any citations issued to BAY TOWERS AT BIXBY KNOLLS on October 7, 2025?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "87211 Reporting Requirements(a) Each licensee shall furnish to the licensing agency such reports as the Department may r..."

What type of inspection was this?

This was a other inspection. other inspections are conducted by CCLD as part of their licensing oversight.

SourceView on CCLDView original report

Share this reportEmail

Next steps

If this is your facility,claim this pageand correct anything the record gets wrong. Free.

Researching this visit professionally?Book a 15-minute calland we will walk through what we have on file.

Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.