Inspector’s narrative
What the inspector wrote
Allegation: Staff do not ensure facility is in good repair
The complaint allegation alleges that the cold-water knob in the shower and the sink does not work, a light fixture is missing a panel cover, and the ceiling and pieces of the wall are deteriorating and falling.
During the facility inspection, LPAs tested the cold-water knob for the sink and observed it did not turn on. LPAs tested the cold-water knob in the shower and observed it did work properly. LPA observed in the bathroom and in the living room there is a section of the paint on the wall that is peeling. LPAs did not observe a light fixture missing a panel cover.
During interviews with Staff S1-S4, were asked if there is anything in the facility that is in disrepair, three (3) out of four (4) stated to their knowledge there was nothing in disrepair. Staff S4 stated they did not inform S1 or S2 of the sink cold-water knob not working. Additionally, during interviews with S1 and S2 stated when staff or residents inform them of something needing repaired, they call and make arrangements for it to be repaired right away.
During interviews with Residents R1-R4, were asked if the facility is kept in good repair, three (3) out of four (4) stated they are unsure if the facility is in good repair and one resident stated staff do not repair things. Additionally, LPA asked R1 if they let staff know if something needs fixed, and R1 stated no they didn't tell them.
During the course of the investigation, LPA was able to find evidence to support the allegation. Based on LPAs observations and interviews which were conducted and record review(s), the preponderance of evidence standard has been met, therefore the above allegation(s) is found to be SUBSTANTIATED. California code of
Regulation, (Tittle 22, Division 6 & Chapter number 8), are being cited on the attached LIC 9099D.
Allegation: Staff do not ensure facility is kept in clean sanitary condition
The complaint allegation alleges that the tile floors in the bathroom and shower are not cleaned.
During the facility inspection, LPA observed the grout between the tiles in the bathroom were observed black, the base board in R1’s room was observed dirty, and the window ledge in the living room and R1's room was observed dirty and had dead insects on it.
During record review, LPA received and reviewed the Facility Compliance Checklist that is conducted weekly which entails S1 and S2 walking the facility to ensure rooms are clean and meet Tittle 22 regulations. LPA reviewed the Facility Compliance Checklist dated 08/5/24, 08/12/24, 08/19/24, and 08/26/24.
During interviews with Staff S1-S4, were asked how often the bathrooms and showers are cleaned, four (4) out of four (4) stated the shower is cleaned after every use and the bathroom is cleaned multiple times a day. Additionally, during interviews with Staff S1-S4, were asked how often the facility is cleaned, four (4) out of four (4) stated the facility is cleaned 3 times a day and as needed.
During interviews with Residents R1-R4, were asked if the facility is kept clean and sanitary, two (2) out of four (4) stated yes, the facility is kept clean. Additionally, during interviews one resident stated the baseboards and windows are not cleaned regularly.
During the course of the investigation, LPA was able to find evidence to support the allegation. Based on LPAs observations and interviews which were conducted and record review(s), the preponderance of evidence standard has been met, therefore the above allegation(s) is found to be SUBSTANTIATED. California code of Regulation, (Tittle 22, Division 6 & Chapter number 8), are being cited on the attached LIC 9099D.
An exit interview was conducted with Administrator Designee,
Eilat Nahum
, and a copy of this report was provided.
Allegation: Staff do not ensure facility is kept free of pests
The complaint allegation alleges that the facility has an issue with spiders both inside and outside.
During record review, LPAs received and reviewed invoices from a pest control company ABBA Termite & Pest Control dba Bee Emergency Response Team dated for services received on 1/31/24, 04/03/24, 06/28/24, and 07/26/24. During the facility inspection, LPA observed a spiderweb in the facility entrance, and in R1's room and dead insects on a window ledge in the living room.
During interviews with Staff S1-S4, were asked how they keep the facility free of pests and insects, four (4) out of four (4) stated there is a pest control company that comes out regularly to provide services, they ensure surfaces are clean, and check for insects around the facility.
During interviews with Residents R1-R4, were asked if the facility is kept free of insects, two (2) out of four (4) stated they have seen insects in the facility including a spider and flies.
Unsubstantiated
During the course of the investigation, LPA was unable to find evidence to support the allegation. Although the allegation may have happened or is valid, there is no preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated.
An exit interview was conducted with Administrator Designee, Eilat Nahum, and a copy of this report was provided.
