complaint·October 30, 2024

The investigation revealed the following: Allegation-Staff did not safeguard resident funds. The details of the complaint alleged that the resident’s wallet was stolen by another resident in the facility that contained about $500.00. On 10/30/24, from 09:00am-2:00pm, LPA interviewed staff (S1-S3) and residents (R1-R7) regarding the allegation. 3 of 3 staff (S1- S3) denied the allegation that the facility Staff did not safeguard resident funds. All staff (S1-S3) stated that the facility does safeguard the residents’ funds. They state that the facility has a safe that safeguards their P & I money. Staff stated that the resident (R1) misplaced R1s wallet and they looked for the wallet but could not find it. The staff denies that the wallet contained $500.00 because according to staff, all R1s money from R1s P & I funds are kept in the safe. They state the resident has $1,716.00 available. They also state that P & I funds are issued on the 1 st or the 3 rd of each month. And once the funds are distributed, the residents must sign for it. The department reviewed the Safeguarded Cash Resources (Dated: 08/06/2024-10/22/2024) and observed that R1 was supposed to have $1,716.00 in P & I money. The department had the staff count the cash for R1 that was locked in the facility safe, and verified the amount was accurate with R1s signatures. The department also observed the Client/Resident Personal Property and Valuables (Dated: 06/28/2022) and noted that R1 had no valuables listed. LPA interviewed residents R1-R7 about the allegation and 6 of 7 residents that were interviewed denied the allegation that the facility Staff did not safeguard resident funds. The majority of the residents (6 of 7) interviewed stated that the facility does safeguard their funds and have not had an issue with theft in the facility. Based on interviews and records reviewed , there is insufficient evidence to support the allegation that the Staff did not safeguard resident funds. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated . No citations were issued for this complaint. An exit interview was conducted with Cezar Tuazon Jr., Direct Care Staff, and a copy of this Complaint Investigation Report was provided.