complaint·August 18, 2025

Allegation: Facility staff are not safeguarding resident belongings. It is alleged that R-1 was missing a pair of jeans and a hat was stolen. During interviews, on 8/18/25 LPA Felisa Shirley ask S-1 if this facility had a lost and found and was told no it does not. LPA Shirley reviewed R-1’s facility file. Per resident’s admission agreement, R-1 has been a resident at the above named facility since 1/2/24. LPA Shirley reviewed R-1’s Client/Resident Personal Property and Valuables (LIC 621) list. On the list, “Wish Not to List” was written in the description section and the form was signed by R-1 on 1/2/24. LPA Shirley toured the facility went to the laundry room in search of R-1’s missing items and did not observe any misplaced jeans. LPA Shirley went to R-1’s room and conducted a search of said missing items. LPA Shirley observed that there were 2 pairs of jeans hanging in the closet, a folded pair of jeans in R-1’s drawer and on 8/18/25, R-1 was wearing a pair of jeans. LPA observed 4 baseball caps in one drawer and 1 black leather hat underneath some clothes in another drawer. LPA interviewed staff 1 – staff 4 (S-1 – S-4). Of those interviewed 4 out of 4 denied the allegation. LPA interviewed Resident 1 – Resident 5(R-1 – R-5). Of those interviewed 5 out of 5 denied the allegation. Based on records review, interviews and observations, LPA did not find sufficient evidence to support the above allegation. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is Unsubstantiated. Allegation: Facility staff did not ensure to provide a safe environment for residents in care. It is alleged that R-1 initiated an alteration due to the theft of R-1’s belongings. All residents that were interviewed, 5 out of 5 stated that they have never had a physical altercation with any of the residents. LPA Shirley reviewed the facilities incident reports for 2025 and observed that R-1 was the sole aggressor in the reported altercations against other residents. Per interview with S-1, in all situations staff is always on stand by to assist when needed to all residents in care. Per LPA observation, there is an appropriate staff to resident ratio noting that the facility does have enough staff to supervise the residents in this facility. Con'd on 9099-C LPA interviewed staff 1 – staff 4 (S-1 – S-4). Of those interviewed 4 out of 4 denied the allegation. LPA interviewed Resident 1 – Resident 5(R-1 – R-5). Of those interviewed 4 out of 5 denied the allegation. One resident confirmed the allegation. Based on records review, interviews and observations, LPA did not find sufficient evidence to support the above allegation. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is Unsubstantiated. No deficiencies were cited for these allegations. An exit interview was conducted and a copy of this report was provided to staff, Romina Ocampo.