complaint·December 4, 2024

6 of 6 Staff were interviewed and insisted that they have not had any mismanagement of residents' medication. LPA España conducted a comprehensive review of the medication management practices at the facility. This included an inspection of the Assisted Living (AL) cart on the second floor and the Memory Care cart on the first floor. The review focused on ensuring compliance with medication protocols and identifying any discrepancies in medication administration. Not limited to comparing the medication MAR to the actual medication for each residents. Specific findings related to each resident's medication management were documented during the tour. LPA found that for 6 of 6 residents medication distribution was in compliance and found no errors. A review of the facility's medication training and Med -tech schedule was reviewed. LPA found that all Med- Techs have continuous monthly training on medication protocols. And Med tech staffing is adequate to provide adequate services for the residents in care. Based on the information collected, an inspection of the facility, observation and interviews conducted, and an analysis of records reviewed, the Department found no evidence to support the allegation mentioned in this complaint. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove, “ Staff mismanage residents' medications. ” did or did not occur, therefore the allegation is Unsubstantiated. An exit interview was conducted, and a copy of this report was provided to Rony Shram, Executive Director.