complaint·May 23, 2024

On 05/23/24, from 10:00am-1:00pm, LPA interviewed staff (S1-S3) and residents (R1-R3) regarding the allegation. 3 of 3 staff denied the allegation that the Staff threatened a resident with eviction. All staff (S1-S3) stated that no one has ever threatened to evict R1 with eviction. All staff (S1-S3) stated that on several occasions the staff has spoken to the resident about R1s behavior in the facility and emphasized following the house rules. But at no time has any one issued R1 an eviction notice or threatened R1 with an eviction notice. LPA interviewed R1 about the eviction notice and R1 stated that R1 had no knowledge of an eviction notice, nor did staff threaten R1 with an eviction notice. LPA interviewed R1-R3 about the allegation and 3 of 3 residents that were interviewed denied the allegation that Staff threatened a resident with eviction. All residents interviewed stated that they have not been issued or threatened with an eviction notice and are happy with the care and supervision the staff is providing them. Based on interviews and records reviewed, there is insufficient evidence to support the allegation that the Staff threatened a resident with eviction. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated . No deficiencies were cited. An exit interview was conducted with Ruby Cruz, Administrator, and a hard copy of this report was provided.