complaint·April 2, 2025

The investigation revealed the following: Allegation: Facility staff do not ensure residents personal belongings are safely secured The details of the complaint allege that resident stated that upon her return to the facility she noticed that her personal belongings had been taken. LPA Felisa Shirley toured the facility and went to R1’s room, searched lost and found, and searched the facility’s laundry room lost and found. LPA Shirley spoke to R1 and wrote down alleged missing items. LPA Shirley searched R1’s closet and dresser and found an article of clothing that R1 mentioned during phone call. During the tour of the facility, LPA Shirley observed the lost and found box located underneath the receptionist desk and did not locate R1’s missing items. LPA Shirley reviewed laundry schedule and went to the laundry room and searched through the lost and found clothing and did not observe other missing items of clothing mentioned by R1. During file review, LPA observed R1’s Resident Personal Property log dated, 4/30/24 and the log did not have alleged missing items listed as property that R1 brought with her to the facility. LPA Shirley spoke with and interviewed staff 1 thru staff 9 (S-1 thru S-9). LPA ask, does staff ensure that residents personal belongings are safely secured? Of those interviewed, 9 out of 9 answered yes. LPA Shirley interviewed residents 1 thru resident 7 (R1 thru R7). LPA ask, does staff ensure that residents personal belongings are safely secured? Of those interviewed, 6 out of 7 answered yes and 1 resident answered no. Con'd on 9099-C Based on interviews, available evidence, information received, and records reviewed there was not enough sufficient evidence to support the allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. No deficiency was cited for this allegation. An exit interview was conducted and a copy of this report was provided to the Business Office Manager, Shiree McCutchen