complaint·May 29, 2025

The Investigation consisted of the following. Allegation: Facility staff are not dispensing medication as prescribed. It is alleged that staff are administering medication as a cream, and not the powder prescribed. On 03/27/2025 LPA Watson toured the medication room and reviewed facility records. Per medication administration log (MAR) for R1 has been consistently receiving the correct medication for wound treatment which has been documented on the MAR as being administered as a powder. On 03/26/2025 LPA conducted interviews with Staff #1- Staff #8 (S1-S8). Of those interviewed 8 out of 8 staff denied the above allegation. On 03/26/25 the department conducted interviews with Resident #1 – Resident # 6 (R1 -R6). Of those interviewed 6 out of 6 residents denied the above allegation Allegation: Facility staff are not safeguarding residents’ personal property. It is alleged that medical cards and documents were stolen from Resident #1’s (R1) room. On 03/26/2025 the department interviewed the Executive Director Nathaniel Venzon about (R1’s) alleged stolen medical cards and documents. During the interview Nathaniel Venzon stated that it was reported to him by Resident #1 (R1) that items were missing and or stolen during a move from one room to another. Executive Director Nathaniel Venzon stated that he filed a Theft and Loss Report on behalf of (R1) but R1'S items were later found and returned.On 03/26/25 the department conducted interviews with Staff #1- Staff #8 (S1-S8). Of those interviewed 8 out of 8 staff denied the above allegation. On 03/26/25 the department interviewed Resident #1 – Resident #6 (R1 -R6). Of those interviewed 5 out of 6 denied the above allegation. Based on the information collected from the facility, observations, interviews, and records analysis, the Department found no evidence to support the above allegation. While the allegation may be valid or have occurred, there is insufficient evidence to establish whether the alleged violation took place or did not. Therefore, the allegation is deemed unsubstantiated. An exit interview was conducted with the Wellness Director Brooke Lamotte and a copy of this report was given.