complaint·October 8, 2025

Allegation: Staff does not ensure to meet resident's wheelchair accommodations. On 10/08/2025 LPA Watson interviewed Residents #1- Residents #12 (R1-R12). Out of those interviewed 11 out of 12 residents denied the above allegation. On 10/08/2025 the department conducted interviews with Staff #1 – Staff # 5 (S1 -S5). Of those interviewed 5 out of 5 staff denied the above allegation. LPA Watson requested, obtained and reviewed the Order Summary and it showed that a Drop Arm Bedside Commode with Padded Seat and Backrest for adults was purchased on 09/26/2025 to accommodate the residents need to transport from a wheelchair to the showers. LPA Watson interviewed the Wellness Director Brooke Lamotte and during the interview she stated that accommodations were made to mitigate the problem of resident being able to self-assist movement from a wheelchair to the shower. Based on the information collected from the facility, observations, interviews, and records analysis, the Department found no evidence to support the above allegation. While the allegation may be valid or have occurred, there is insufficient evidence to establish whether the alleged violation took place or did not. Therefore, the allegation is deemed unsubstantiated. An exit interview was conducted with the Wellness Director Brooke Lamotte and a copy of this report was given.