complaint·July 15, 2024

Allegation: Licensee is not isolating COVID-19 positive resident(S) It is being reported that this facility is not properly isolating Covid-19 positive residents. There were visitors to this facility on 7/4/24 who later tested positive for Covid –19. Facility staff was notified on 7/5/24. During visit on 7/15/24 LPA Shirley interviewed residents who were exposed to the visitors and observed that they were masked, in their room and learned that they had been asked to remain in their room and not to join other residents in the dining room until their PCR test results were returned and reviewed. LPA observed that the exposed residents were more than 6 feet apart. LPA Shirley learned that they had been in their room for at least a week. The Resident Services Director stated during interviews that their protocol was to isolate the resident, notify the family and follow the physician’s orders. LPA Shirley interviewed staff 1-8 (S1-S8), and asked, does this facility staff isolate covid-19 positive resident(s)? Of those interviewed, 5 out of 8 answered yes. LPA Shirley interviewed residents 1-7 (R1-R7). R-8 was not available for interview. LPA ask, does this facility staff isolate Covid-19 positive residents. Of those interviewed, 2 out of 7 answered No. Based on information gathered, the department did not find sufficient evidence to support allegation of, "License is not isolating COVID-19 positive resident(s)”. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated. An exit interview was conducted and a copy of the LIC 9099 was provided to Receptionist, Stephanie Rubio.