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Inspection visit

complaint

BRITTANY HOUSELicense 1983204171 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Allegation: Staff did not post notice for resident council meetings On 10/31/24, LPA Shirley reviewed facilities activity board and observed that there is no Resident Council information, meeting dates nor locations. LPA Shirley interviewed facility Administrator, Mandy Taylor and learned that this facility formerly only focused on Memory Care and just recently began offering services in July of 2024 to residents for Assisted Living. LPA Shirley spoke with the Activities Director who is new to the position who stated that she is in the process of curating a calendar of events, which includes a Resident Council. The Activities Director stated that she will meet with residents and inform them that they have a right to form a committee. Resident Councils meetings are not posted as Brittany House does not have a Resident Council. There should’ve already been a Resident Council in place. LPA Shirley interviewed staff-1 thru staff-7 (S-1 thru S-7). LPA asked, does staff post notices for Resident Council meetings? Of those interviewed, 6 out of 7 answered no. One employee stated that they did not know. LPA interviewed Client-1 thru Client-6 (C-1 thru C-6). LPA asked, does staff post notices for Resident Council meetings?” Of those interviewed, 6 out of 6 did not know anything about the Resident Counsel. Based on records reviewed, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California Code of Regulations, Title 22, Division 6, and Chapter 8 are being cited on the attached LIC9099-D. An exit interview was conducted, and a copy of this report was provided to Receptionist, Stephanie Rubio.

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87465(a)(4)Type B

    87465(a)(4) Incidental Medical and Dental CareA plan for incidental medical and dental care shall be developed by each facility. The plan shall encourage routine medical and dental care and provide for assistance in obtaining such care, by compliance with the following:When requested by the prescribing physician or the Department, a record of dosages of medications which are centrally stored shall be maintained by the facility.This requirement is not met as evidenced by: Based on observation and record review, the licensee did not comply with the section cited above as during medication reviews, LPA observed discrepancies in all 5 residents medication administration records which poses/posed a potential health, safety or personal rights risk to persons in care.

  • 87221Type B

    87221 Resident CouncilsThe facility shall permit the formation of a resident council by interested residents, provide space and post notice for meetings, and provide assistance in attending meetings for those residents who request it. In order to permit a free exchange of ideas, at least part of each meeting shall be allowed to be conducted without the presence of any facility personnel. Residents shall be encouraged, but shall not be compelled to attend. The purpose of such an organization shall be to work with the administration in improving the quality of life for all residents by enriching the activity program and to discuss the services offered by the facility and make recommendations regarding identified problems.This requirement was not met as evidenced by: Based on interviews and record reviews, facility staff did not assist residents in the formation of a resident council. This poses a possible personal rights violation to all residents in care.

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FAQ · About this visit

Common questions about this visit

What happened during the December 16, 2024 inspection of BRITTANY HOUSE?

This was a complaint inspection of BRITTANY HOUSE on December 16, 2024. 1 citation were issued: 1 Type B.

Were any citations issued to BRITTANY HOUSE on December 16, 2024?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "87465(a)(4) Incidental Medical and Dental CareA plan for incidental medical and dental care shall be developed by each ..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.