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Inspection visit

Complaint

BRITTANY HOUSELicense 198320417
Clean visit · 0 citations

Inspector’s narrative

What the inspector wrote

On 04/24/26, the Department obtained the Aging Report dated 12/2025, Face Sheet, and Emergency Information dated 07/17/24 for R1. On 10/09/2025, LPA Watson conducted interviews with Resident #1 – Resident #12 (R1–R12) and Staff #1 – Staff #7 (S1–S7). The investigation revealed the following: Allegation: Staff did not follow proper eviction procedures It is alleged that Resident #1 (R1) was not provided with the proper paperwork regarding eviction procedures and that the facility failed to follow the required eviction process. On 10/09/2025, the Department conducted an interview with Administrator Joel Niblett (S1). S1 stated that he never formally filed or issued an eviction notice to Resident #1 (R1) or to R1’s Power of Attorney (POA). On 04/23/2026, the Department obtained and reviewed an email correspondence dated 11/04/2025, emailed from S1 and forwarded to facility staff, stating that the facility did not give an eviction notice to R1. The Department also requested from R1’s POA paperwork showing that an eviction had been filed against R1. R1’s POA was unable to provide a formal eviction notice given to them by the facility. On 10/09/2025 between 08:20 AM – 04:59 PM, the Department conducted interviews with Staff #1–#7 (S1–S7). Out of those interviewed, 7 out of 7 staff denied the above allegation. On 10/09/2025 between 08:20 AM – 04:59 PM, the Department conducted interviews with residents (R1–R12). Out of those interviewed, 12 out of 12 residents denied the above allegation. Based on record reviews, staff and client interviews and observations there is insufficient evidence to support the allegation: “Staff did not follow proper eviction procedures” Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated. Exit interview conducted, appeal rights explained, and a copy of this report was provided to Administrator Esperanza Naaktegboren.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 1569.655(a)(b)Type B

    If a licensee of a residential care facility for the elderly increases the rates of fees for residents or makes increases in any of its rate structures for services, the licensee shall provide no less than 90 days' prior written notice.This requirement is not met as evidenced by: Based on interviews conducted and records reviewed the licensee failed to give the responsible party 90 days notice of a rate increase including details of the reason for the increase. This poses a potiential personal rights issue to the residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the May 1, 2026 inspection of BRITTANY HOUSE?

This was a complaint inspection of BRITTANY HOUSE on May 1, 2026. The inspection found no deficiencies and no citations were issued.

Were any citations issued to BRITTANY HOUSE on May 1, 2026?

No citations were issued during this inspection. The facility was found to be in compliance with all applicable regulations.

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.