complaint·December 5, 2025

LPA observed a resident's behavior and was not allowed to interview a resident. Based on record reviews interviews and LPA observation conducted, the preponderance of evidence standard has not been met. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred. Therefore, the above allegation has been Unsubstantiated. Regarding the allegation "Staff did not ensure that medications were inaccessible to a resident in care.", it is being alleged that staff leave medication accessible to residents in care. LPA's observation of 4 rooms, number (#) 203, #201, #226, #208, did not reveal any medication being left accessible to residents in care. LPA's interviews revealed that 4 out of 4 staff (S1-S4) and 2 out of 2 residents (R5-R6) have denied the allegation has taken place. Based on LPA's observation and interviews conducted, the preponderance of evidence standard has not been met. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred. Therefore, the above allegation has been Unsubstantiated. There have been zero (0) deficiencies cited during today's visit. An exit interview was held with staff one, Maria Galvan - Administrator (S1) and a copy of this report has been provided.