complaint·January 14, 2025

Record review revealed that the dinner menu (11/10 - 11/16/24) included kosher orange chicken, spaghetti and meatballs, mongolian beef, crusted lamb chops, and whole roasted chicken. Also, dinner menu (12/08/24 - 12/14/24) included kosher spaghetti bolognese, shepherd's pie, wine braised short ribs, ahi poke bowls, and mushroom stroganoff. Kosher Vendor #1 receipts included liver, whole chicken, breasts, beef, lamb sham, chicken thigh, turkey, boneless turkey breast, chicken wings, and boneless chicken leg. Kosher Vendor #2 receipts included boneless rib eye, ground beef, london broil, beef chuck eye - stew cut, boneless flanken, chicken liver, boneless skinless chicken breasts, boneless rib eye, and racks of lamb. Kosher Vendor #3 included chuck tail flap prime creek. During the kitchen tour, CCLD Staff observed whole chickens, wine braised short ribs, and raw chicken livers in the two kitchens. The label on the raw chicken livers was stamped with star that included the letter “k” and stated, “must be koshered by broiling,” and “packed by: Quality Kosher Monroe, NY 10950”. Seven out of night staff interviews indicated that the meat is Kosher. Two out of eight staff interviews indicated they did not know whether the meat was Kosher. Interview with the Executive Director (S1) indicated that the food vendors have not changed between the former Licensee and the current Licensee. Interview with the Head Chef indicated they have not changed Kosher vendors but have added non-kosher items onto the menu. Two out of five resident interviews indicated that cultural and religious preferences are considered on the menu. Three out of five resident interviews indicated that cultural and religious preferences are not considered on the menu. Five out of twelve resident interviews indicated that the meat is kosher because it comes from a kosher source. Four out of twelve resident interviews indicated that the meat is not kosher because of how it is prepared. One of the four residents indicated that the food is Jewish style but not kosher. Interview with S1 indicated that the facility does not have a kosher kitchen. Three out of twelve resident interviews indicated that they are not sure if the meat is kosher. Six out of ten resident interviews indicated are satisfied with the food served. Two out of ten resident interviews felt indifferent about the food served. Two out of ten resident interviews indicated are not satisfied with the food served. Regarding the allegation “Staff did not ensure resident meals are planned with consideration for cultural and religious background and food habits of residents in care," based on record reviews, interviews, and observations, the Department found no evidence to support the allegation mentioned above. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, as a result, the allegation is Unsubstantiated. No deficiency was cited for this allegation. An exit interview was conducted and a copy of this report was provided to the Executive Director Keith McGevna.