Pre-licensing visit·July 2, 2025

On 7/02/25, at 9:10am, Licensing Program Analyst (LPA) Perry Scott conducted an announced visit to Healing Hands Residential Care. LPA was greeted by applicant, Norriise Hoxey. LPA explained the purpose of today’s Pre-licensing inspection visit. An application was submitted to Community Care Licensing Division (CCLD) on 03/24/25 in the initial license application for a Residential Care Facility for the Elderly aged 60 and over. The applicant requested a capacity of six (6) non-ambulatory individuals; of which one (1) may be bedridden in bedroom #1 only. A waiver was granted for hospice care of four (4) residents. Structure: The home is a four (4) bedrooms, one and 1/2 (1.5) bathrooms, single-story home with an attached garage used as an office, situated in a residential neighborhood. The home includes a living room, kitchen, dining, and laundry area, located in the office. The living area included couches, chairs, and a television. The dining area included a dining table and chairs. The kitchen has a refrigerator, stove, microwave, and coffee maker. The rear exterior is fenced throughout with a patio that includes a table with (4) chairs, and an enclosed patio setting with a table and patio furniture. The passageways, walkways, and steps are free from obstructions. The front and back entrances are wheelchair accessible. Report Continued On LIC809-C Bedrooms for Residents: The facility has four (4) bedrooms. All bedrooms are approved for non-ambulatory residents. However, bedroom #1 is approved for one (1) bedridden resident only. Bedroom # 1 includes two (2) twin-size beds, two (2) chairs, two (2) nightstands, and table lamps. Bedroom # 2 includes one (1) twin-size bed, one (1) chair, nightstand, and lamp. Bedroom # 3 includes one (1) twin-size bed one (1) chair, nightstand, and lamp. Bedroom # 4 includes two (2) twin-size beds, two (2) chairs, two (2) nightstands, and table lamps. All bedrooms are equipped with ceiling lighting and a dresser. All rooms had closets for ample storage. Bedrooms for Staff: There is no bedroom designated for live-in staff. Bathrooms: The home has one 1/2 (1.5) bathrooms. One bathroom has a working toilet, washbasin, shower with grab bars, and non-skid mats. The ½ bath has a washbasin and a working toilet. Linens & Hygiene Supplies: Beds have the required linen supplies which include, pillowcases, mattress pads, fitted sheets, blankets, and bedspreads. An adequate supply of linen is stored in the hall storage area. Emergency Phone Numbers, Exit Plan & Menu: The emergency disaster plan is posted along with the exit plan in the living room. There is two (2) fire extinguisher located in the kitchen area and the hallway where the bedrooms are located. The facility has a land-line telephone located in the living room. The applicant has submitted a mitigation plan. Report Continued On LIC809-C Food Service: Dishes, cups, and flatware are stored in the kitchen cabinets, inspected, and in good repair. Knives, cutlery, and other sharp kitchen utensils are stored in a locked cabinet under the sink. Food supply is adequately stored in kitchen cabinets and consists of can and other dry goods. The facility has nonperishable foods for a minimum of one week and fresh perishable foods for a minimum of two days that were observed. Smoke Detectors: Smoke and carbon monoxide detectors throughout the interior space are operable. Toxins & Kitchen: All toxins are locked and stored under the kitchen sink. Stove burners, oven, washer and dryer are working. There is one (1) refrigerator in the kitchen. The refrigerator measured a temperature of at least 45 degrees Fahrenheit for appropriate food storage. The home is equipped with heater and air conditioning. Water Temperature: The hot water temperature measured 117.6F degrees in the kitchen and 118.5F degrees on average in both bathrooms. Medications, First-Aid Kit & Book: A first aid kit and manual are stored in the medication cabinet, which has at least the following: thermometer, tweezers, scissors, antiseptic, bandages, and gauze that is locked and inaccessible to residents. The resident’s medications will be stored in the same medication cabinet locked in the living room area and is locked and inaccessible. Report Continued On LIC809-C Resident & Staff Files: Records of staff and residents will be stored in a locked cabinet in the living room. Reading Material, Games, Nightlights: The facility has board games, books, magazines, and other recreational materials for the resident's use, stored in the patio area outdoors. Nightlights were observed in the hallway leading from the resident’s bedroom. Pool/Jacuzzi & Pets: There are no pets, jacuzzi, or pool in the fenced area. Fire clearance: A Fire Clearance inspection was conducted on 04/8/2025 and approved for a capacity of six (6) non-ambulatory residents; of which one (1) may be bedridden in bedroom #1 only. A waiver was granted for hospice care of four (4). LPA did not observe pad locks or other mechanisms which may be obstructions for safe and quick egress during an emergency on front and back exits. Component III: LPA and the applicant completed the Component III PowerPoint presentation, which gives an overview of what to expect while running a Residential Care Facility for the Elderly. During the pre-licensing inspection no items were observed which do not comply with applicable laws and regulations; no items require a follow up inspection for verification of correction. Pre-Licensing is complete, and this facility has no deficiencies. The department will submit a copy of this Facility Evaluation Report to the Central Applications Bureau (CAB) for review. If the applicant has questions regarding the status of the application, they have been instructed to communicate with the CAB Analyst assigned to their application. An exit interview was conducted, and a hard copy of this Facility Evaluation Report has been furnished to the applicant, Norriise Hoxey.