Complaint·May 8, 2026

The investigation revealed the following: Regarding the Allegation : Staff abandoned residents at the hospital. This complaint alleged that the facility did not accept R1 after being medically cleared from the hospital. Records review indicate the following: The admission agreement dated 05/30/2023 states that to evict a resident who remains in his or her apartment after the effective date of termination must file an Unlawful Detainer. On 10/07/2024 the facility issued a 30-day Notice of Eviction to R1 which expired on 11/07/2024. During the investigation LPA did not observe an Unlawful Detainer in R1’s records. Interviews indicate the following: 3 out of 3 staff interviews admitted not accepting R1 back from the hospital. S1 indicates that the facility can no longer care for R1 who had cognitive issues and wanders. On 08/12/205 S1 received a phone call from the hospital regarding R1 release and S1 refused to allow R1 back into the facility. R1 no longer resides in the facility and cannot be interviewed. Based on interviews and supporting documentation, the preponderance of evidence standard has been met therefore, the allegation of “staff abandoned resident at the hospital” is found to be SUBSTANTIATED. Deficiencies cited during today's visit. An exit interview was conducted, and a copy of the Complaint Report was provided to the Administrator William Boles (S1).