complaint·August 12, 2021

and staff blocked off both sides of the hallway so that no one would enter into the area. Administrator Tran advised that the Maintenance staff Ben Mota was called who had just exited the facility, came back and repaired the pipe. Administrator advised that the repair was completed within two hours and she completed a SIR(unusual incident report) to the department. LPA interviewed Maintenance staff Mota who informed the LPA that he shut the water down, fixed the pipe, cleaned the walls and floors. Staff Mota said the job took him less than 2 hours to complete and the leak was caused due to a heating coil(circulation stopped) that was between the pipes. Mota also advised that the facility is not in disrepair because as soon as something occurs, they repair it right away. Mota said he has been working in the facility for eighteen years. LPA interviewed a random selection of residents who said the facility is not in disrepair and did not know there was a leak in the hallway. Other residents were interviewed and said they were aware of the leak in the ceiling and it was repaired right away and also said the facility is not in disrepair. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegations is unsubstantiated. No deficiencies were cited during todays visit. A copy of the licensing report was given during the exit Interview.