complaint·July 1, 2022

Based on interviews conducted, LPA obtained statements which were consistent and corroborated with the allegation. Statements obtained confirmed observing cockroaches in facility hallways and in resident rooms. At 11:55am, LPA toured the dining room and observed dead cockroaches throughout the dining room area. At 12:02pm, LPA toured room 69-A and observed dead cockroaches in the living room area, bathroom floor, bathroom cabinet, and inside the bathtub. According to the Administrator, the facility has a contract through Orkin Pest Control which regularly services the facility (once a month) and sprays certain areas of the facility. The Administrator was unsure why there were dead cockroaches found in the dining room and in room 69-A. Based on interviews conducted and LPA's observation, there is sufficient evidence to support this allegation to be true. Based on LPA’s observations and interviews which were conducted and record reviews, the preponderance of evidence standard has been met, therefore the above allegation is found to be Substantiated. California Code of Regulations, (Title 22, Division & Chapter number), are being cited on the attached LIC 9099D. An exit interview was conducted and a copy of this report was provided along with the Appeals Rights. is infested with rodents. Based on interviews conducted, the majority of the statements obtained were inconsistent and did not corroborated with the allegation. Staff and residents interviewed denied the facility having an infestation of rodents. Staff and residents denied observing rodents (rats) inside the facility. LPA reviewed the monthly invoice records from Orkin for period April 2022 - June 2022 and discovered that servicing is done for preventative measures at the facility by inspecting all areas, servicing all interior tin cats (kitchen, laundry and storage) and servicing all exterior bait stations. No indication was made on the invoice records of rodents being present inside the facility. Based on interviews conducted, LPA's observation and record reviews, there is insufficient evidence to support this allegation to be true. Allegation: Staff did not address flies in the facility. Based on interviews conducted, the majority of the statements obtained were inconsistent and did not corroborated with the allegation. Staff and residents interviewed denied the facility having an infestation of flies. During a walk through of the facility, LPA did not observe an infestation of flies inside the facility. LPA learned that once in a while resident rooms may have fruit flies due to residents leaving foods/fruits inside their rooms and forgetting to dispose them. Based on interviews conducted and LPA's observation, there is insufficient evidence to support this allegation to be true. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated. An exit interview was conducted and a copy of this report was provided to the Administrator.