complaint·April 11, 2025

In regard to the allegation “Staff is under the influence of drugs while caring for residents”, it is alleged that a staff member goes to work high while caring for residents. During interviews with staff five (5) out of five (5) all deny ever taking drugs or witnessing any staff do drugs. During interviews with residents five (5) out of five (5) all stated they never witnessed or felt staff were under the influence of drugs while caring for them. R1 stated that this is a nice facility, and all the staff is great. Investigator Dennis Douglas from the Investigation branch (IB) conducted interviews with Administrator and one (1) staff concerning the above allegation and found no discrepancies based on his two interviews. In regard to the allegation “Staff do not safeguard residents' medication”, it is alleged that staff has had empty cartons of medication with labels ripped off in their possession. During interviews with staff five (5) out of five (5) stated that there have been no problems with medication or any medication missing from med room or carts. Administrator stated some residents are able to keep medication in their rooms in a lock box and that none have reported any thing missing. During interviews with residents five (5) out of five (5) residents all stated they have never been missing any medication or had any problems with medications being dispensed by med -techs. During initial investigation LPA Gutierrez did a random medication check and there were no errors or discrepancies. Based on interviews conducted and records reviewed, there is insufficient evidence to support the allegations. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED. An exit interview was conducted, and a copy of this report was given to Administrator Victoria Tran.